Shipping policy

Shipping Policy

Last updated: February 16, 2026

At Santa’s Dream World, we know how important it is to receive your holiday items quickly and in perfect condition. Here’s what you can expect from our shipping process:

1. Processing Time

   • All orders are carefully prepared and shipped within 3-5 business days after your order is placed. During this time, we securely package your items to ensure they arrive safely. Please note that processing time does not include weekends or holidays.

2. Order Tracking

   • As soon as your order ships, we’ll send a shipping confirmation email with a tracking number so you can follow its journey to your door. Tracking updates may take 24-48 hours to appear.

3. Shipping Costs

   We offer the following shipping options based on your order total:

   Shipping Method	Order Total	Transit Time	Cost
   FREE SHIPPING	$75.00 and up	5 to 8 business days	FREE
   Economy	$0.00 – $74.99	5 to 8 business days	$4.90
   Standard	$0.00 – $74.99	3 to 4 business days	$6.90

    

4. International Shipping

   • We currently only ship within the United States. We do not ship internationally at this time.

5. Holiday Shipping

   • During peak holiday periods, please allow additional time for processing and delivery due to increased order volume. We recommend ordering early to ensure your items arrive in time for the season.

6. Lost or Damaged Packages

   • If your package is lost or arrives damaged, please contact us immediately at support@santasdreamworld.com.
     We will work with you to resolve any issues as quickly as possible.

We hope you have a magical experience shopping with us! If you have any questions or need help with your order, our customer service team is here to assist.

CONTACT US

Address: 228 40th St, Brooklyn, New York, 11232, USA

E-Mail: support@santasdreamworld.com

Phone: +1 (718) 832-2931

Customer service: Monday through Friday, 9 AM - 5 PM (EST).